Privacy Policy

Last Updated: June 2026

Welcome to Atop Machine (“Website”), accessible at atopmachine.com (Link). This Privacy Policy explains how ZHANGJIAGANG ATOP MACHINERY CO. LTD (“Company,” “we,” “our,” or “us”) collects, uses, stores, and protects your information when you visit our Website or interact with our products and services.

By accessing or using the Website, you agree to the practices described in this Privacy Policy.

1. Company Information

This Website is operated by:

ZHANGJIAGANG ATOP MACHINERY CO. LTD

Address:
Yuyongli Industrial Park, Zhangjiagang City, Jiangsu Province, 215600, China

Email:
atop@atopmachine.com

Contact Page:
https://atopmachine.com/contact (Link)

The Company provides industrial machinery, packaging equipment, palletizing systems, wrapping machines, and automation solutions to customers worldwide.

2. Scope of This Privacy Policy

This Privacy Policy applies to all visitors, customers, suppliers, and other users who access or use the Website.

It describes how we collect, use, disclose, store, and protect personal information obtained through the Website and related services.

This Privacy Policy does not apply to third-party websites that may be linked from our Website.

3. Information We Collect

We may collect the following categories of information:

3.1 Information You Provide Directly

You may voluntarily provide information when you:

  • Submit a contact form;
  • Request a quotation;
  • Send an inquiry;
  • Upload documents or images;
  • Communicate through online chat;
  • Send emails to us.

Information collected may include:

  • Name;
  • Company name;
  • Email address;
  • Phone number;
  • Country or region;
  • Business information;
  • Uploaded files, documents, or images;
  • Any information voluntarily included in messages.

3.2 Automatically Collected Information

When you visit the Website, certain information may be collected automatically, including:

  • IP address;
  • Browser type and version;
  • Operating system;
  • Device information;
  • Referring website;
  • Pages visited;
  • Time and date of access;
  • Clickstream data;
  • Website usage statistics.

This information helps us improve Website performance and user experience.

3.3 Cookies and Similar Technologies

We may use cookies, web beacons, pixels, and similar technologies to:

  • Remember user preferences;
  • Analyze Website traffic;
  • Improve functionality;
  • Measure marketing effectiveness;
  • Enhance user experience.

You may configure your browser to reject cookies; however, some Website features may not function properly.

Please also review our Cookie Policy for additional information.

4. How We Use Your Information

We may use collected information for the following purposes:

  • Responding to inquiries and requests;
  • Providing quotations and technical support;
  • Delivering products and services;
  • Improving Website functionality;
  • Conducting internal analysis and research;
  • Managing customer relationships;
  • Sending business communications;
  • Ensuring Website security;
  • Complying with legal obligations.

We will process personal information only where we have a lawful basis to do so.

5. Marketing Communications

We may occasionally send business-related communications regarding:

  • Product updates;
  • Industry information;
  • Technical resources;
  • Company news;
  • Promotional materials.

You may opt out of receiving marketing communications at any time by contacting us or using available unsubscribe methods.

6. User Uploaded Content

The Website may allow users to upload information, including text, documents, images, or other materials through forms or chat features.

By submitting content, you represent that:

  • You own or have permission to submit the content;
  • The content does not infringe third-party rights;
  • The content is lawful.

We may use submitted materials solely for customer service, quotation preparation, technical evaluation, and related business purposes.

7. Sharing of Information

We do not sell personal information.

We may share information in the following circumstances:

7.1 Service Providers

We may share information with trusted third-party service providers that assist us with:

  • Website hosting;
  • Analytics;
  • Customer communication;
  • IT support;
  • Business operations.

These providers are required to maintain confidentiality and appropriate security measures.

7.2 Legal Compliance

We may disclose information when required to:

  • Comply with laws or regulations;
  • Respond to lawful government requests;
  • Protect our rights and property;
  • Prevent fraud or security threats.

7.3 Business Transactions

In the event of a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of the transaction.

8. International Data Transfers

As a company located in China and serving customers worldwide, your information may be transferred to, processed, or stored in countries outside your country of residence.

By using the Website, you consent to such international transfers where permitted by applicable law.

We take reasonable steps to ensure appropriate protection of transferred information.

9. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill business purposes;
  • Provide services;
  • Resolve disputes;
  • Comply with legal obligations;
  • Enforce agreements.

When information is no longer required, it will be deleted or anonymized where reasonably practicable.

10. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against:

  • Unauthorized access;
  • Loss;
  • Misuse;
  • Alteration;
  • Disclosure;
  • Destruction.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Users transmit information at their own risk.

11. Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • The right to access information;
  • The right to correct inaccurate data;
  • The right to request deletion;
  • The right to restrict processing;
  • The right to object to processing;
  • The right to data portability;
  • The right to withdraw consent.

To exercise any applicable rights, please contact us using the contact information provided below.

We may need to verify your identity before processing requests.

12. GDPR Rights for European Users

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you may have rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

You also have the right to lodge a complaint with a relevant supervisory authority if you believe your privacy rights have been violated.

13. California Privacy Rights

Residents of California may have additional rights under the California Consumer Privacy Act (CCPA) and related laws.

Subject to applicable law, California residents may request information regarding:

  • Categories of collected personal information;
  • Sources of information;
  • Business purposes for collection;
  • Third parties receiving information.

We do not sell personal information.

14. Children’s Privacy

The Website is intended for business users and is not directed toward children under the age of 13 (or the applicable minimum age in your jurisdiction).

We do not knowingly collect personal information from children.

If we become aware that information from a child has been collected, we will take reasonable steps to delete such information.

15. Third-Party Websites

The Website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of external websites.

Users should review the privacy policies of those websites before providing personal information.

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time.

Updated versions will be posted on this page together with a revised effective date.

Continued use of the Website after changes become effective constitutes acceptance of the revised Privacy Policy.

17. Contact Us

If you have questions, requests, or concerns regarding this Privacy Policy or our data practices, please contact us:

ZHANGJIAGANG ATOP MACHINERY CO. LTD

Address:
Yuyongli Industrial Park, Zhangjiagang City, Jiangsu Province, 215600, China

Email:
atop@atopmachine.com

Contact Page:
https://atopmachine.com/contact (Link)

We will make reasonable efforts to respond to privacy-related requests in accordance with applicable laws.

By using this Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

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